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Temporary agency work, a contract for work and materials, or the provision of services?

Integration, the right to issue instructions, the requirement for authorisation: the issue of status in the use of external staff and the distinction that determines whether fines are imposed.

| Reading time 5 min. | Author: Daniel Gößling

The term ‘temporary agency work’ is used when an employee is integrated into a third party’s work organisation and is subject to that party’s instructions. It is subject to authorisation, must be expressly designated as such in the contract and is, in principle, limited to 18 months. In a genuine contract for work or services, however, the contractor organises the work themselves and is obliged to deliver a result rather than providing staff. The decisive factor is the actual performance of the work: since the 2017 reform of the Temporary Agency Work Act (AÜG), the allocation and instruction of external staff by the client constitutes disguised temporary agency work even if the contractor holds a temporary agency work licence as a precautionary measure. In the case of disguised labour supply, the employment contract with the agency is invalid and an employment relationship with the user company arises by operation of law. In addition, there is a risk of fines of up to 30,000 euros; in the event of breaches of the equal pay principle, fines of up to 500,000 euros per case may be imposed, as well as back payments of social security contributions.

What is the key factor in determining the boundary?

The decisive factor is an overall assessment of the actual performance of the work, the guiding criteria for which are derived from Section 611a of the German Civil Code (BGB) and case law. The following criteria indicate that temporary agency work constitutes the supply of temporary staff: - work-related instructions from the client to the external staff regarding the time, place and nature of the work, - integration into the client’s work processes, shift patterns, teams and IT systems, - use of the client’s tools and materials, - payment based on time rather than on results, - absence of a distinct, deliverable service. The following contrasting features indicate a genuine contract for work and services: a defined scope of work with acceptance and warranty, the contractor’s own organisation and management of staff by their foremen, the contractor’s business risk, and remuneration based on results.

No single criterion is decisive on its own, and the contract document is merely the starting point. If actual practice deviates from the contract, it is the practice that counts. This is precisely where arrangements fail – those negotiated in procurement as a contract for work but implemented in operations as an ‘extended workbench’. Specific technical details of the contract remain permissible; however, personnel management by the client in accordance with employment law is not. Every manager who works with external staff must be aware of this principle.

Permit requirements, identification and maximum duration of assignment

Anyone wishing to supply workers to third parties for the purpose of performing work requires a licence from the Federal Employment Agency in accordance with Section 1 of the Temporary Employment Act (AÜG). Since the reform in 2017, a disclosure requirement has also applied: the temporary employment agency and the user organisation must expressly designate the assignment as ‘temporary agency work’ in the contract and specify the identity of the assigned person before they commence work. The ‘parachute solution’ previously in common use – whereby a precautionary temporary agency work licence was intended to safeguard an assignment declared as a contract for services – is therefore no longer valid: disguised temporary agency work is illegal, regardless of whether a licence has been obtained.

The maximum duration of assignment is 18 consecutive months per temporary worker with the same user organisation. Interruptions of up to three months do not reset the count. Collective agreements in the relevant sector may provide for longer periods. With regard to pay, the principle of equal treatment applies: temporary agency workers must, in principle, be treated in the same way as permanent staff. Collective agreements for the temporary work sector may initially deviate from this principle; however, after nine months’ assignment at the latest, there is an entitlement to equal pay (Section 8(4) of the Temporary Employment Act (AÜG)). A ‘group privilege’ exempts the supply of workers between group companies under strict conditions, namely only if the worker is not recruited and employed for the purpose of such supply. However, it is not suitable as a long-term model for intra-group staff supply.

What are the consequences of disguised temporary agency work?

The main consequence under civil law is the legal presumption that: If an employee is supplied without the required authorisation or without the required clear identification, the employment contract between the temporary worker and the agency is invalid and, by operation of law, an employment relationship arises with the user undertaking (Sections 9, 10 of the German Temporary Employment Act (AÜG)). In such cases, the user company’s pay scale, protection against dismissal and length of service apply. The worker may object to this by issuing a declaration of continued employment within a specified time limit. However, the user organisation cannot rely on this. For the procurement department, this means that a flexible service provider contract can, overnight, turn into a permanent workforce that nobody had planned for.

Under public law, fines of up to 30,000 euros may be imposed for supplying and hiring staff without a licence, as well as for breaches of the maximum supply period, and fines of up to 500,,000 euros per case for breaches of equal pay and equal treatment provisions (Section 16 of the German Temporary Employment Act (AÜG)). Added to this are the loss of authorisation and consequences under public procurement law. The most serious consequences relate to social security contributions: if the fictitious employment relationship is detected, the social security authorities will demand back payments for the past. The hirer is also liable, as a directly liable guarantor, for the agency’s contributions. In the event of deliberate non-payment, Section 266a of the German Criminal Code (StGB) also applies, which holds the responsible officers personally liable. The question of the employment status of external staff is therefore not a mere technicality under employment law, but a matter of compliance at management level.

Special cases: Group loans from abroad, EOR and the care sector

In our practice, we deal with three scenarios in particular. Firstly: foreign groups with German teams. Anyone who permanently integrates employees of a foreign group company into the operations of the German entity is engaging in cross-border temporary agency work. This requires a German temporary agency licence. Matrix structures with functional reporting lines are not automatically problematic in this context. Disciplinary management of staff by the German entity without a temporary agency structure, on the other hand, certainly is. Secondly, the Employer of Record model, in which a service provider formally acts as the employer for a company without a German entity. Legally, this typically constitutes temporary agency work, subject to all the relevant licensing requirements and maximum duration limits, as we demonstrate in detail in the article ‘Employer of Record in Germany’. Thirdly, there are labour-intensive sectors such as home care, where agency, posting and service provision models coexist, and where the distinction between employment statuses determines the viability of the entire business model.

What all these cases have in common is that the structure must be in place before the first day of assignment. It is not possible to rectify the situation retrospectively in the case of disguised agency work, and the obligation to disclose the employer’s identity cannot be fulfilled retroactively. You can find out how to set up international deployment models in a legally compliant manner on our solutions page for international staff deployment.

Compliance in the use of agency staff: the building blocks

Robust compliance regarding the use of external staff begins in procurement and ends on the shop floor. The first step is to check the status for each assignment: whether it is a works contract or a service contract with a clearly defined scope of work, or the supply of staff with the necessary authorisation and identification. The contracts must reflect reality and therefore contain service specifications with deliverables that can be accepted, provisions for the contractor to have sole responsibility for personnel management, designated coordinators on both sides, and a prohibition on work-related direct instructions. On site, training for managers, separate communication channels for technical clarification and personnel management, and regular assignment audits ensure that actual practice does not deviate from the contract. In the case of temporary agency work, contract management must include proof of authorisation, monitoring of the maximum assignment period, and equal pay cut-off dates. The works council of the host organisation must be involved in the transfer of temporary agency workers in accordance with Section 99 of the Works Constitution Act (BetrVG).

Compared with the scenario it prevents, the effort involved is manageable: there would otherwise be status proceedings, back-pay claims covering several years, fines and sham employment relationships right at the heart of the core workforce. Temporary staff are a legitimate and often necessary resource. Their use almost never becomes illegal through malicious intent, but rather through unmonitored practice.

Legal status: July 2026.

About the author

Daniel Gößling
Daniel Gößling
Partners · Litigation & Dispute Resolution
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Daniel Gößling advises companies on the use of external staff and on status proceedings. His services range from contract structuring in procurement to representing clients in proceedings relating to fines and contributions.

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Frequently asked questions on the distinction between temporary agency work and a contract for services

This is the case where, despite having a contract for work or a contract for services, external staff are in fact integrated into the client’s work organisation and are subject to the client’s work-related instructions. The decisive factor here is the actual practice, viewed in its entirety, rather than the wording of the contract.

Fines of up to 30,000 euros may be imposed on both the agency and the client, and fines of up to 500,000 euros may be imposed for breaches of equal pay legislation. Added to this is the presumption of an employment relationship with the hirer, the retroactive recovery of social security contributions with the hirer bearing joint and several liability, and criminal liability under Section 266a of the German Criminal Code (StGB) in cases of intent.

With regard to the right to issue instructions and integration, the following applies: in the case of a contract for work and services, the contractor manages its own staff, is obliged to deliver a result that meets the client’s requirements, and assumes responsibility for the warranty. In the case of staff supply, however, the staff work in accordance with the instructions of the client organisation and within its operational processes. Typical indicators of a staff supply arrangement include hourly billing, shift patterns set by a third party and the absence of a trade-specific unit.

In principle, this amounts to 18 consecutive months with the same hirer. Breaks of up to three months do not interrupt the count. However, collective agreements in the relevant sector may provide for longer periods. The Equal Pay principle applies after nine months at the latest.

No, since 2017, the supply of labour must be clearly identified as such before work commences. A concealed supply of labour triggers the legal presumption and penalties even if the contractor holds a licence.

The group privilege applies only if the employee is not recruited and employed for the purpose of temporary agency work. A long-term intra-group secondment, including from abroad to a German entity, generally requires a temporary agency structure authorised under German law.

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